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Our Team

Mark DeSantis

Owner/Licensed Massage Therapist

CT License # 7237

Mark is the founder and owner of Quality of Life Massage & Wellness. 

Mark graduated with honors from the Connecticut Center for Massage Therapy in 2012.

His training includes Swedish Massage, Deep Tissue Massage, Trigger Point Therapy, Myofascial Massage, Sports Massage and Acupressure. Mark's philosophy is to establish a therapeutic connection with each client according to their individual needs. This is achieved through careful communication before, during and after every session. He strives to listen, observe and stay tuned-in and focused on the client at all times.


Present and past associations:

* Fully insured and a member of The American Massage Therapy Association

*The Spa at Norwich Inn

*Vitality Spa in Old Lyme, CT.

* The Connecticut Sun Basketball Team of the Women’s National Basketball Association

*Teaching Assistant at Connecticut Center for Massage Therapy in Groton, CT.


*Available in Norwich & Rocky Hill

Michelle Abosso

Licensed Massage Therapist

CT License # 8715

As a graduate of Ridley Lowell Business and Technical Institute in massage, Michelle has been actively practicing massage going on 7 years. Through her use of orthopedic assessment, knowledge of trigger and pain referral points, Michelle specializes in advance soft tissue manipulation, benefiting those who live an active lifestyle and need more beyond simple Swedish style massage.

Presently, Michelle has received her certificate of completion in Orthopedic Massage of the Thoracic and Lumbar region, as well as the Cervical Spine. She is actively working on completing 5 more regions with the end goal of being nationally certified and recognized as an Orthopedic Massage Therapist.

During her spare time, you can find her hitting the pavement as she is an avid runner, cooking, singing karaoke, camping, swimming, practicing breathwork and meditation, or spending quality time with her little tribe.


*Available in Norwich

Jocelyn Skaff

Licensed Massage Therapist/Receptionist

CT License # 9403

Jocelyn is a graduate of the Connecticut Center for Massage Therapy and a member of the American Massage Therapy Association. 

Her signature style is a blend of Swedish and Deep Tissue techniques intended to provide relaxation while seeking and addressing root causes of muscle tension. 

Jocelyn is dedicated to helping her clients achieve optimal wellness and is driven by the continued progress she sees in her many regular clients. 

Her calm, friendly, and caring energy will put you at ease from the moment you step in the door. 


*Available in Norwich





Gloria Creamer

Licensed Massage Therapist

CT License # 7682

Gloria is a graduate of the Connecticut Center for Massage Therapy. She is licensed in the state of Connecticut, is a member of the American Massage Therapy Association, and has close to a decade of experience giving therapeutic massage.

Gloria’s massage is a blend of deep tissue, myofascial, and Swedish massage techniques. She works in pace with your breath to gradually release muscle tension associated with stress, postural dysfunction, and injury.

Gloria provides a safe, tranquil space and an intuitive touch for every client. She encourages communication so that your massage can be customized to meet your unique needs and preferences.

Carla Chacho

Licensed Massage Therapist

CT License # 10483

Carla is a graduate of Cortiva Institute of Massage Therapy specializing in Swedish Relaxation, Dee​p Tissue T​herapy and Myofascial Release. She has also studied acupressure and reflexology. She is a member of the Associated Bodywork & Massage Professionals (ABMP). Carla works with many of her clients on an ongoing basis to help them maintain a lifestyle free of pain and to promote good health. In her spare time, she loves Line Dancing and cares for her 10 goats, 3 horses and several ducksnfo...


*Available in Norwich

Ruth Douglas

Licensed Massage Therapist

CT License # 10625

​Ruth has been a licensed massage therapist since 2013. She studied in Tucson, Arizona. Her specialty is in sports therapy and injury treatment. Ruth has always had a fascination with how the body works and how she could help people in general. Massage therapy is her window into helping people not only relax but help them repair their body in a natural way. She is a mom of two boys, wife, online gamer, board gamer, gardener, and book worm.


*Available in Norwich



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Twylah Greaves

Licensed Massage Therapist

CT License # 11116

Twylah is a 2022 graduate of Cortiva Institute where she nurtured her passion for self care by cultivating massage routines that encourage relaxation such as Swedish and deep tissue. Being a boy mom to a toddler, Twylah understands the importance of self care and finds comfort in promoting it in her community through Massage. She is a proud member of the Associated Bodywork & Massage Professionals.

*Available in Norwich

Brittany Bivona

Licensed Massage Therapist

CT License # 6551

Brittany graduated from Connecticut Center of Massage Therapy in August of 2010. She specializes in Sports Massage, Orthopedic Assessment, Corrective Exercise Training, Trigger Point Therapy, Myofascial Release, CranioSacral Therapy, Lymphatic Drainage, and Cupping.

Brittany spent many years working along side a Chiropractor in New Hampshire.

She was also an Environmental Steward for Maine State parks and developed interpretative nature walks, organized volunteers to clean up invasive species and to do trail maintenance such as building water bars and retaining walls to prevent erosion. She loves to connect with nature as a walk in the woods has profound effects on one's mental health.


*Available in Rocky Hill


Margaret Barber

Licensed Massage Therapist

CT License # 01896

 After 21 years as an orthopedic nurse, Margaret found her passion. She specializes in deep tissue and stretching and encourages her clients to move and maintain their mobility and flexibility. Margaret is a dog mom to Daisey and Handsome who keep her on her feet and she enjoys learning to dance with her fiancé.


*Available in Norwich

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