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Our Team

Mark DeSantis

Owner/Licensed Massage Therapist

CT License # 7237

Mark is the founder and owner of Quality of Life Massage & Wellness. 

Mark graduated with honors from the Connecticut Center for Massage Therapy in 2012.

His training includes Swedish Massage, Deep Tissue Massage, Trigger Point Therapy, Myofascial Massage, Sports Massage and Acupressure. Mark's philosophy is to establish a therapeutic connection with each client according to their individual needs. This is achieved through careful communication before, during and after every session. He strives to listen, observe and stay tuned-in and focused on the client at all times.


Present and past associations:

* Fully insured and a member of The American Massage Therapy Association

*The Spa at Norwich Inn

*Vitality Spa in Old Lyme, CT.

* The Connecticut Sun Basketball Team of the Women’s National Basketball Association

*Teaching Assistant at Connecticut Center for Massage Therapy in Groton, CT.

Gloria Creamer

Licensed Massage Therapist

CT License # 7682

Gloria is a graduate of the Connecticut Center for Massage Therapy. She is licensed in the state of Connecticut, is a member of the American Massage Therapy Association, and has close to a decade of experience giving therapeutic massage.

Gloria’s massage is a blend of deep tissue, myofascial, and Swedish massage techniques. She works in pace with your breath to gradually release muscle tension associated with stress, postural dysfunction, and injury.

Gloria provides a safe, tranquil space and an intuitive touch for every client. She encourages communication so that your massage can be customized to meet your unique needs and preferences.

Jocelyn Skaff

Licensed Massage Therapist

CT License # 9403

Jocelyn is a graduate of the Connecticut Center for Massage Therapy and a member of the American Massage Therapy Association. 

Her signature style is a blend of Swedish and Deep Tissue techniques intended to provide relaxation while seeking and addressing root causes of muscle tension. 

Jocelyn is dedicated to helping her clients achieve optimal wellness and is driven by the continued progress she sees in her many regular clients. 

Her calm, friendly, and caring energy will put you at ease from the moment you step in the door. 





Sydney Shutt

Licensed Massage Therapist

CT License # 10863

Sydney is a graduate of Cortiva Institute of Massage Therapy. She is licensed in the state of Connecticut and is a member of the American Massage Therapy Association. Sydney's massage style is a blend of Swedish Massage and Deep Tissue techniques. She provides a safe, comfortable environment while seeking out the roots of muscle tension.

Sydney encourages communication to ensure every massage will meet her clients individual needs.

In Sydney's free time she enjoys spending time outside, hiking and yoga.





Carla Chacho

Licensed Massage Therapist

CT License # 10483

Carla is a graduate of Cortiva Institute of Massage Therapy specializing in Swedish Relaxation, Dee​p Tissue T​herapy and Myofascial Release. She has also studied acupressure and reflexology. She is a member of the Associated Bodywork & Massage Professionals (ABMP). Carla works with many of her clients on an ongoing basis to help them maintain a lifestyle free of pain and to promote good health. In her spare time, she loves Line Dancing and cares for her 10 goats, 3 horses and several ducksnfo...

Caitlin Watts

Licensed Massage Therapist

CT License # 9388

Caitlin is a graduate of the Connecticut Center for Massage Therapy. She also possesses a bachelor's degree in Biology from the University of Massachusetts. 

She particularly shines when helping clients with specific musculoskeletal issues that require more focused attention. For these cases she applies her knowledge and skills in deep tissue,  accupressure and trigger point therapies to provide relief. 

Caitlin's compassionate nature and intuitive hands make her a great choice for anyone looking for a relaxing Swedish or Pregnancy massage. 

In Caitlin's free time she enjoys hiking, crocheting and making herbal extracts for home use to keep her family healthy and chemical-free. 



Elsa Muscarella

Licensed Massage Therapist

CT License # 10089


Elsa is a graduate of Cortiva Institute of Massage Therapy. She specializes in a wide range of techniques including Swedish, Deep Tissue and Myofascial Release to address her client’s needs. Elsa brings a wealth of experience in both Wellness and Spa settings including the Spa at Norwich Inn. She also has training in Hot Stone, Pregnancy, Thai and Sports Massage. She is always seeking out new modalities with Reflexology and Reiki next up on her list to learn. In her spare time Elsa enjoys Hiking, Painting, Arts and Crafts and Roller Skating. 



Michelle Abosso

Licensed Massage Therapist

CT License # 


Bio coming soon 



Jose Ramirez

Licensed Massage Therapist

CT License # 10163


Bio coming soon